You have a technical defect with one of our articles within the warranty period? Then please contact us.
In order to ensure a smooth and speedy processing of your complaint, we ask you to fill out the form below.
You will receive a return number from us in a timely manner, which you should visibly affix to your return package. Thank you very much.
Please note the following information:
- We reserve the right to reject packages without a return number
- Goods inspection for possible GS creation is carried out by us
- GS reduction if necessary (according to goods inspection)
The return address will be provided to you when the return number is assigned.
You have ordered one item too many or no longer need an item? And this one is still in its original packaging? Then we will gladly take this item back based on our terms and conditions.
To ensure a smooth and speedy process of your return, we ask you to fill out the form below.
You will then immediately receive a return number with delivery address and the necessary return documents from us. Please attach the return number visibly on the return package. Thank you very much.
In the event of a material return, the following must be observed:
- The return of goods deliveries will only be made in original packaging, undamaged, free domicile and against charging of 30% return costs.
- Shipping to us is free of charge.
- Exchanges or returns of custom-made products are not possible.
- We reserve the right to reject packages without a return number.
- Please understand that we do not take back particle separators/airjekts.
Thank you for your support.
Please note that only goods purchased through us can be returned to us, for third-party purchases please contact your dealer.
In order to respond to your request quickly, we need some information:
You have a technical defect on a fine dust particle separator of the Airjekt® 1 series?
In order to ensure a smooth and speedy process of your complaint, we ask you to fill out the form below and return the device to us.
Your device will be overhauled by us and you will get it back cleaned and with a software update.
We apologize for the inconvenience associated with the complaint and thank you in advance for your cooperation.
In order to respond to your request quickly, we need some information: